Privacy Policy

Last Updated: May 2026

Excell Pups ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit excellpups.com.

Information We Collect

Information you provide: Name, email address, phone number, shipping address, and payment details when you place an order, submit an inquiry, or subscribe to our newsletter.

Automatically collected: IP address, browser type, device information, pages visited, and cookies for website functionality and analytics.

How We Use Your Information

  • To process and fulfil puppy orders and reservations
  • To respond to inquiries and provide customer support
  • To send order updates, shipping notifications, and health documentation
  • To send newsletters (only with your consent — you can unsubscribe anytime)
  • To improve our website and services
  • To comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

  • Payment processors to complete transactions
  • Shipping partners for puppy delivery
  • Legal authorities when required by law

Cookies

We use essential cookies for website functionality and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can manage cookie preferences in your browser settings.

Data Security

We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Payment information is processed through secure third-party payment providers and is never stored on our servers.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions, email us at [email protected].